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Building Professional Excellence

Part 12 (2026)
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What Counselors Need to Know About Creating Insurance and Progress Notes

Executing flawless clinical documentation challenges many mental health providers and can create compliance issues. Progress notes are a crucial way for insurance reviewers to determine whether or not to approve, extend, or discontinue a particular treatment. Achieving even close to flawless documentation is difficult, in part because of all the variables involved with each case, and can lead to an indirect impact on disadvantaged populations.


Participants will be able to:
  • Fully support client care with a broader understanding of documentation and insurance and their relationship to the standards of practice governed by regulatory bodies.
  • Evaluate the role of documentation in treatment planning.
  • Demonstrate the proper formation of progress notes.


Rwenshaun Miller, MA, NCC, LCMHC
Rwenshaun Miller,

MA, NCC, LCMHC


With a life and career dedicated to assisting others with mental health challenges, Mr. Miller globally serves as a counselor, author, speaker, and mental health change agent. He has leveraged his personal experience living with a mental health challenge to uplift, empower, and encourage others to thrive within their own mental health challenges. To further that mission, he has built an awareness platform to educate others and break the stigma associated with mental illness.


Over the course of his journey, the served vision to help others transformed into Mr. Miller founding Eustress, Inc., a nonprofit organization that helps raise mental health awareness through trainings, workshops, and other events such as the Let’s Talk About It Mental Health Awareness Walk. This was fueled by the desire to create an atmosphere where it is okay to talk about mental health challenges.


Eustress also partners with local schools to provide therapeutic support to students and their support systems to assist them in improving academic, behavioral, and relational performance. Mr. Miller recognizes the gaps in both self and public awareness and has taken action to bridge those gaps throughout the world. He further understands that representation matters; therefore, he obtained his master’s degree in clinical mental health counseling and is actively pursuing a doctoral degree in international psychology to change and promote the availability of Black male therapists. Mr. Miller is a practicing Licensed Clinical Mental Health Counselor in Charlotte, North Carolina, at his founded, private practice, The Good Stress Company.



NBCC Foundation has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 805. Programs that do not qualify for NBCC credit are clearly identified. NBCC Foundation is solely responsible for all aspects of the programs.


Each state sets its own requirements for licensure, including continuing education requirements to maintain licensure. Questions about CE requirements for state licensure should be directed to your state board. You can find their contact information on our state board directory.

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